Resource hub
Pendo, explained by people who run it every day
Setup guides, governance playbooks, survey how-tos, and reporting advice for B2B SaaS teams. Everything here comes from client work, not theory.
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Pendo strategy and setup
Installs, admin setup, governance, adoption, security reviews, and when to bring in help.
Browse →Customer feedback
NPS, CSAT, open text responses, and turning what customers say into a Voice of Customer report.
Browse →Product operations and reporting
Dashboards, the product ops role, and reports your leadership will actually read.
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Why Pendo installs fail, and what the fixes look like
Most of the Pendo problems we see were never really Pendo problems. Over the last few weeks I’ve been on a lot of calls with product and customer success teams who all bought the same tool for the same good reasons, and are stuck in remarkably similar ways. Different products, different industries, same five patterns. […]
October 27, 2026
5 signs your Pendo setup needs governance
Hey product managers…stop me if you’ve ever heard any of these. For many product and CX leaders, a week never passes without someone asking for a new in-app message, survey, guide, or data point. It’s become so bad that in some apps when you log in you’re bombarded with messages that are untimely for the […]
October 27, 2026
Pendo Dashboards: Numbers and Stories in One Place
How Foreground centralized usage data and customer feedback in Pendo dashboards, the numbers that came out of it, and the three steps worth copying.
October 27, 2026
Take it with you
The 13-point Pendo implementation checklist
The same checklist we run on every audit. Use it to score your own instance before you talk to anyone.
Get the checklist