Resource hub

Pendo, explained by people who run it every day

Setup guides, governance playbooks, survey how-tos, and reporting advice for B2B SaaS teams. Everything here comes from client work, not theory.

Start here

1 Pendo first 30 days: you just installed it, now what? 2 Pendo admin setup: the first 90 days 3 Pendo governance basics for a small product team 4 When to hire Pendo help: signs your team needs it

Browse by topic

Pick the problem you have

Pendo strategy and setup

Installs, admin setup, governance, adoption, security reviews, and when to bring in help.

Browse →

Customer feedback

NPS, CSAT, open text responses, and turning what customers say into a Voice of Customer report.

Browse →

Product operations and reporting

Dashboards, the product ops role, and reports your leadership will actually read.

Browse →

All articles

Newest first

Why Your Pendo Jira Integration Is Failing (and How to Fix It)

Why Your Pendo Jira Integration Is Failing (and the Fix)

The Pendo Jira integration rarely breaks. The system around it does. Decide which tool owns each stage of feedback, link ideas not comments, and teach each team one thing.

October 27, 2026

Take it with you

The 13-point Pendo implementation checklist

The same checklist we run on every audit. Use it to score your own instance before you talk to anyone.

Get the checklist

Or talk it through

Book a free strategy call → Implementation and cleanup → Managed services →